Home
|
Calendar
|
FAQs
|
News
|
Contact Us
|
Site Map
Meeting Agendas and Minutes
E-Services
Employment
How do I...?
Public Hearing Notices
Sustainability
You are here:
Home
>
Frequently Asked Questions
Search
All categories
Boards & Commissions
City Administration
City Council
Economic & Business Development
Fire Department
Housing & Neighborhood Resource Center
Human Resources
Municipal Court
Neighborhoods
New Resident Information
Parks & Recreation
Planning & Development
Police Department
Public Works
Categories
All Categories
Boards & Commissions
City Administration
City Council
Economic & Business Development
Fire Department
Housing & Neighborhood Resource Center
Human Resources
Municipal Court
Neighborhoods
New Resident Information
Parks & Recreation
Planning & Development
Police Department
Public Works
▼
Boards & Commissions
Show All Answers
1.
I’d like to serve on a board. What should I do to get started?
Please contact your Council member or the Mayor to let them know of your interest.
City Council Directory
2.
Are there any requirements to serving on a board?
There are certain requirements for some boards. Please check with your Council member, the Mayor, or the City Clerk for clarification.
City Council Directory
3.
How long are the terms?
The average board term is three (3) years, depending on the board, and most allow for two consecutive terms.
▼
City Administration
Show All Answers
1.
How can I get a copy/review the City’s budget?
The current and past year's fiscal budgets are posted online under the Finance Department's home page. Residents may also come to City Hall and see the City Clerk to review the budget in the office.
View the City Budget
2.
What is the 2015 Vision Plan?
The Vision 2015 Plan, written and updated in the late 1990s, provides the City of Ferguson with a master plan that outlines the projected municipal service needs for a variety of city efforts. It also establishes long-range goals and expectations for municipal efforts.
The 2015 Plan serves as the comprehensive land use plan for the City, outlining existing zoning and land uses, contrasted against the long-range development goals of the city. The Plan, formally adopted by past City Councils, provides an important roadmap for general city services and is amended from time to time based on changing needs.
Copies of the plan are available at City Hall.
3.
How do I get in touch with my Council representative?
Contact information for the City Council is available on our website.
City Council Members
4.
What’s the difference between the City Clerk and Court Clerk?
The City Clerk is responsible for managing all official City records and providing support to the mayor and the City Council and several boards.
The Court Clerk assists the municipal court attorneys and judges and maintains all court documents. The court clerk accepts all payments of fines issued by representatives of the City’s Police and Public Works departments.
5.
Where can I get an employment application?
Applications for employment are available at City Hall in Human Resources, as well as online.
Online Job Application
▼
City Council
Show All Answers
1.
How do I know which ward I live in?
To verify the ward that you live in, open the Ward Map shown to the right (pdf file which requires Adobe Acrobat Reader to open).
Ward Map
2.
Who represents my ward on the Council?
Ward 1 – Council Members Mark Byrne and Fran Grecco
Ward 2 – Council Members Dwayne T. James and James Knowles III
Ward 3 – Council Members Kynan Crecelius and Mike Salant
3.
When does the Council meet?
Meetings are held the 2nd and 4th Tuesday of each month, with exception. In April, meetings are held on the 3rd and 4th Tuesday, due to elections. In July and August, meetings are held on the 4th Tuesday.
4.
Where can I get a copy of the agenda, or approved minutes?
Copies of the agenda are available at the Council meeting. You can also find the agenda on the City’s website, or pick one up in the office of the City Clerk.
Agendas & Minutes
5.
How long are the terms for the Mayor and Council members?
Members of the Council are elected for three (3) year terms, and are allowed to serve no more than three (3) consecutive terms.
The Mayor is elected for a three (3) year term and is allowed to serve no more than three (3) consecutive terms.
There are exceptions to each, outlined in the City’s Charter.
▼
Economic & Business Development
Show All Answers
1.
Where can I locate my business in Ferguson? Do you know of any buildings available for purchase or rent?
For site availability information, please check Ferguson Property Search.
Ferguson Property Search
2.
How do I start a business in Ferguson?
Please contact Sam Anselm, Assistant to the City Manager, at (314) 524-5158 for information.
Economic Development
3.
Is there any financial assistance available to open a business in Ferguson?
It all depends on the location and the type of business. The Downtown TIF district provides financial incentives to developers of projects that will attract increased retail activity and sales taxes to the area.
A Facade matching grant program is also available to encourage physical upgrades to existing downtown buildings.
Downtown Facade Program
▼
Fire Department
Show All Answers
1.
How do I find out what programs the fire department offers?
Information is available here on the City’s website, or by calling (314) 522-1122.
Fire Department
2.
Do I need a permit to have a campfire in my backyard?
Permits are not typically issued for single-family residential areas. However, the fire department can issue a burn permit for bonfires if all of the safety requirements have been met, including the fire being at least 50 feet from a building.
3.
Do you offer CPR classes to the public?
Yes. Classes for both individuals and groups are offered and scheduled as needed. The classes follow American Heart Association guidelines. The department also assists Scout troops in obtaining merit badges related to fire safety and first aid.
Fire Department
4.
How do I get a copy of a fire incident report?
Call the Fire Department at (314) 522-1122. You can either pick up the report or a copy will be sent to you in the mail. There is a $5 charge for the service.
Fire Department
5.
Can I take a tour of the fire station?
Yes, tours are offered at each fire house. All ages are welcome. Just call the station that you’re interested in visiting to set up an appointment.
Fire Department
6.
Does the department install smoke detectors?
Yes, the department will install smoke detectors in your home. Please call (314) 522-1122 to set up a time.
Fire Department
7.
How do I get a permit from the fire department to build a structure?
All permits are issued by the City’s Public Works Department. The Fire Department will do the plan review simultaneously with Public Works and forward comments to them. Once all comments/concerns have been addressed, the actual permit will be issued by Public Works.
Public Works Department
8.
Can I get my blood pressure taken at the fire house?
Yes, blood pressure screening is available at each fire house. The service is provided between 9:00 a.m. and 5:00 p.m., no appointment is necessary.
Fire Department
▼
Housing & Neighborhood Resource Center
Show All Answers
1.
Do you have grant money for home repairs?
No. However, the City of Ferguson provides 3% loans for home improvements through the CHIL program at UMB Bank.
CHIL Program Brochure
2.
What if I don’t qualify for a CHIL Loan?
You must first apply for a CHIL Loan with UMB Bank. If denied, you may be eligible for a FNIP loan. Contact Planning and Development at (314) 524-5196 for more information.
Housing & Neighborhood Resource Center
3.
How do I find out about the Equity Assurance Program?
You can find out more about the Equity Assurance Program by visiting our Housing Programs & Services section.
Housing Programs & Services
▼
Human Resources
Show All Answers
1.
What positions are currently avaliable?
We have our avaliable jobs posted on this site. Access them by clicking on the following link.
Current Job Listings
2.
What is the hiring process?
Once a pool of applicants has been received, applicants are reviewed and qualified candidates who may possibly meet the department's needs will be notified for interviews.
3.
What type of benefits does the City offer?
The City provides Medical and Dental insurance to all full-time employees. In addition, there are optional life insurance policies.
4.
Where do I send my application and/or resume for a job posting?
Applications and resumes may be sent to the Human Resources Dept located at City Hall, 110 Church Street, Ferguson, MO 63135.
5.
Can I apply online?
Yes. Please use our online job application.
Job Application
▼
Municipal Court
Show All Answers
1.
Where do I pay my traffic tickets?
All questions concerning traffic tickets and fines are handled by the Court Clerk Office located inside the Police Department building at 222 S. Florissant Road. You can only pay your fines at the City Hall when court is in session at the City Hall. You can contact the Court Clerk at (314) 524-5264.
Map to the Police Department
▼
Neighborhoods
Show All Answers
1.
Is Neighborhood Watch the same as a neighborhood organization?
No. Neighborhood organizations address more issues than crime in the neighborhood. They usually include several contiguous subdivisions that have common interests.
2.
How do I start a neighborhood organization?
Planning and Development works with interested residents in an area to organize a neighborhood association. Call (314) 524-5196 for more information.
Planning & Development
3.
Which neighborhood do I live in?
Please refer to the neighborhoods map below.(need to place map in link below. Map not submitted during development.)
▼
New Resident Information
Show All Answers
1.
Where is Ferguson?
North of I-70 and south of I-270 on Florissant Road. City limit signs are posted.
Map
2.
What are your hours?
Monday through Friday, 8:30 am - 5:00 pm, extended hours on Tuesday until 7 pm.
3.
Where is City Hall?
Off of Florissant Road and Church Street, one and a half blocks east.
If driving north on Florissant Road, turn right onto Church Street. If driving south on Florissant Road, turn left onto Church Street.
Map
4.
What’s the phone number to the Chamber of Commerce?
The North County Chamber of Commerce can be reached at (314) 521-6000.
The office is located at 119 Church Street, Ste. 135, Ferguson, Missouri 63135.
Map
5.
Do you have phone numbers for utility companies?
Contact information for local and regional utility companies can be accessed through the Community Resources Directory on this site.
Utilities
▼
Parks & Recreation
Show All Answers
1.
Do you have any rooms to rent?
The City no longer has a building for meeting space. In spring 2007, the January-Wabash Park Building was demolished, but we do have a list of area facilities that you can contact about reserving space.
The Savoy Banquet Center
, 119 S. Florissant Road, (314) 521-4500
Ferguson Lions Community Hall
, 49 S. Clark Avenue, (314) 521-7031
Lamplighter Banquet Center
, 3800 Pershall Road, (314) 524-7600
2.
Can I reserve a picnic pavilion?
Ferguson residents may reserve a park pavilion by visiting the Parks and Recreation office and completing a request form and paying a permit fee.
Parks & Recreation Department
3.
How does your department determine residency in Ferguson in regards to rental fees?
If you live within Ferguson city limits and pay taxes in Ferguson, you are considered a resident. Non-residents may participate in many of our programs, but at a slightly higher fee rate.
4.
Can I fish at the lake in January-Wabash Park? Is it stocked?
Fishing is permitted at the lake in January-Wabash Memorial Park. A City of Ferguson license is not required, but anglers must comply with all state of Missouri fishing regulations including a state fishing license for persons age 16 to 64, which are available at retail sporting goods stores.
The Missouri Department of Conservation stocks the lake, as well as enforces daily catch limits and manages the lake through the Urban Fishing Program. Ferguson Police officers may also enforce limits and permits. Please call the Missouri Department of Conservation at (636) 300-9651 for information.
City Parks
5.
What is the BTC Center agreement?
The City of Ferguson and Blessed Teresa of Calcutta Church (BTC) have entered an agreement to use their Parish Center for Parks and Recreation programs previously held at the January-Wabash Park Building. Classes such as yoga, aerobics, Fitness over Fifty, and Tai Chi are held at the center; the former site of Good Shepherd School, located at 1050 Smith Avenue, off of Hudson Road. As a part of the agreement, Blessed Teresa parishioners are cordially invited to participate in the programs at the Ferguson resident fee.
Blessed Teresa of Calcutta Parish
6.
How do i find out if the softball fields are rained out?
Call 314-286-9102 for more information.
▼
Planning & Development
Show All Answers
1.
Where do I go to get an occupancy permit?
The Public Works Office located on the west end of City Hall issues occupancy permits.
Public Works Department
2.
How can I use my property?
You must contact the Zoning Administrator/Building Commissioner in the Planning and Development Department at (314) 524-5257 with the address and the specific description of the activity that will be conducted at that location.
Planning & Development Department
▼
Police Department
Show All Answers
1.
What do I need to get a towed vehicle released?
The State of Missouri requires a valid driver’s license or state I.D. and proof of ownership for the vehicle. Acceptable forms of ownership include title to the vehicle, bill of sale, or a processed application of title. The Police Department will assess a fee of $25.00 to cover the cost related to towing of vehicle and processing the release of such vehicles by the Police department. Fees shall be paid prior to the release of the towed vehicle.
2.
Can I file a police report over the phone?
Police reports are not accepted over the phone. If the incident occurred in Ferguson, an officer can respond to the scene or the individual can go the Police Station, located at 222 S. Florissant Road.
Map to the Police Station
3.
What time does the Police Department close?
The Police Department is open 24 hours a day, seven days a week, for reports, inquires of bond status, and posting bond.
The supporting offices such as Records and Courts are open Monday through Friday from 8:30 a.m. to 5:00 p.m.
4.
When will my police report be ready?
Reports are available seven (7) to ten (10) business days after the date of incident.
Please call the Records office at (314) 524-5282 or (314) 524-5283 to verify the availability of the report, prior to appearing in person.
5.
Is there a cost for police reports?
Yes, there is a fee for copies of all reports, no matter if you are the victim. The cost is $5 for criminal incident reports and $7 for four-page accident reports. Additional pages are $1 each.
6.
Is there a cost for false alarms?
All false alarms to which the police department responds shall result in the following charges to the home owner, renter and/or business owner:
1. A warning for the first false alarm in any calendar year
2. A fifteen dollar service charge for the second false alarm in any calendar year.
3. A twenty dollar service charge for the third false alarm in any calendar year.
4. A twenty-five dollar service charge for the fourth and any subsequent false alarm in any calendar year.
▼
Public Works
Show All Answers
1.
Do I need an occupancy permit?
Yes. Occupancy permits are required for both residential and commercial properties. All permits must be paid in person; cash, checks, or money orders are accepted. No debit or credit cards.
2.
What is required to get a residential occupancy permit?
To get a residential occupancy permit, you will need proof of ownership or rental agreement, a photo ID, birth certificates for children to show proof of relationship, a complete application, and the $40 fee.
*An inspection is required when there is a change in occupancy and/or ownership. The inspection must be requested by the property owner and a fee of $40 must be paid separate from the occupancy permit fee. The fee must be paid in person; cash, checks, or money orders are accepted. No debit or credit cards.
3.
What is required to get a commercial occupancy permit?
For a commercial occupancy permit, you will need a signed lease, the applicant’s photo ID, a detailed floor plan for the business set to scale and/or architect-sealed, a complete application, and the $100 fee. The fee must be paid in person by cash, check, or money order. No debit or credit cards.
4.
What types of projects require a permit for my home?
There are several residential projects that require a permit: decks, driveways, fences, framing, drywall, electrical - new service, new panel, adding outlets, adding lights, adding switches, re-wiring, etc. – plumbing, to include new pipes, new bathroom, relocating toilets, tubs, sinks, etc., furnaces, air conditioning, water heaters, retaining walls three (3) feet or taller), sheds, and more.
Always check with Public Works before starting a project to verify any permit needs.
5.
What do I need and where do I go to get a permit?
For permits, you’ll need a set of plans, a plot and/or survey of your property for outside projects, and a complete application. For new construction and larger projects, other items are needed. Please check with Public Works for details.
Public Works Department
6.
How do I report a pothole or problem with my street?
Please complete a Request for Service Form and provide contact information in case more details are needed to locate and/or address your concern.
7.
How do I report issues with a tree that I think is in the public right-of-way?
Please complete a Request for Service Form (link from site?) and provide contact information in case more details are needed to locate and/or address your concern.
Please be aware that trees in individual yards, in the rear of properties, and behind individual properties are generally not City right-of-way trees.
Trees may be within MSD creek areas or are part of the common ground of a subdivision. We will assist in determining who is responsible for these types of trees as needed.
City of Ferguson
110 Church Street
Ferguson, MO 63135
Phone 314.521.7721
Live Edit
Close